The Yogi Closet shipping policy offers fast and reliable domestic and international shipping. All orders are shipped within 24 business hours of confirmed payment Standard domestic shipping via USPS First-Class or Priority service. Please allow on average 3-5 days for arrival from date of shipping. United States Postal Service delivery times may vary depending time of year and certain areas. Additional paid expedited mailing services priority mail express is also available.
Free domestic standard shipping on aromatherapy orders $50+
International shipping is available; prices vary by territory. Please review the shipping options by carrier in check-out. International orders are processed within 24 hours of confirmed payment, shipping delivery times will vary and be determined by the carrier. The Yogi Closet does not have any control of the timeframes of the shipping carriers.
** International orders do not include duties or taxes. Fees (tariffs, taxes, vat, etc.) will be due upon receipt.
*** It is the responsibility of the customer to purchase shipping insurance for protection against lost, stolen, or damage to items while in transit.
* The Yogi Closet offers the option for you to purchase ROUTE shipping insurance for your order. For up to date tracking please download the ROUTE App.
How do I know if my order has shipped?
Once your order has been processed and shipped you will receive a tracking number via email. Once you receive your tracking number please allow 24-48 hours for the USPS tracking portal to update.
What if my item is lost, stolen, or damage in transit?
The Yogi Closet does not provide shipping insurance or assume responsibility for lost or stolen items in transit or once delivered to your location. It is the responsibility of the customer to purchase shipping insurance to protect their purchase from lost, stolen, or damage in transit.
What if I need to change my address?
Email us within 1 hour to make any changes to your shipping address. Order returned to shipper due to inaccurate address can be re-shipped; the cost of shipping is the responsibility of the buyer.
What if I have questions regarding my order?
If you have any questions or concerns regarding your order, please contact us at firstname.lastname@example.org. We will reply as soon as possible, typically within 24 hours of receiving the email inquiry.
During the summer months our natural soy wax products are shipped with insulated ice packs to help ensure the candles do not arrive melted. Please do not allow your soy candles to sit in an outdoor mailbox or in extreme heat for extended periods of time.
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