Returns | Exchanges & Cancellations
STRESS FREE REPLACEMENT POLICY
Returns and exchange are stress-free, we want you to be happy with your purchase. All of The Yogi Closet®️brand items undergo quality inspection for assurance you receive the best products.
If you would like to cancel your order please do so within an hour of purchase. All cancelled orders are subject to the transaction fee’s incurred for completing the initial transaction. The transaction fee will be deducted from the issued refund.
International Transaction fee’s include:
4.4% +.30 transaction fee and 2% international card fee.
Domestic Transaction fee’s include:
2% transaction fee +.30
RETURN / EXCHANGE POLICY
If you are not 100% satisfied with your products we gladly replace the damaged or defective item.
If you receive damaged or defective merchandise please contact us at firstname.lastname@example.org within 5 days of receiving the item. Provide a clear picture of the defective or damaged item for a stress free replacement of product at no cost to you. Our products are natural and handcrafted; some slight variation can be expected.
Some exemptions apply:
**The Yogi Closet is not responsible for items damaged in transit by carriers.
**The Yogi Closet is not responsible for soy wax products melting that are left in extreme heat conditions for extended periods of time. Such as leaving candles in an outdoor mailbox during the summer.
**All original artwork, furniture, clothing are final sale. No return, exchange, or replacement available. 50% (non-refundable) deposit required for custom and commissioned art.
Tips regarding natural soy wax candles:
Soy wax is soft, and can melt in direct sunlight and high heat. Store your soy candles away from sunlight. This is not a massage candle. It is not proven to be harmful to humans or pets when used responsibly and as intended.
When burning candles please monitor the burning time, it is recommended to burn 2-3 hours per session. Trim the wick and keep debris from the container. When burning the candle allow it to burn and melt the wax to the edge of the container to avoid tunneling.
Thank you for shopping at The Yogi Closet. Your business and good energy are valued and appreciated.